Shipping policy

🚚 Shipping Policy – ShopRubiva

At ShopRubiva, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for full details.

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📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.

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🌍 Shipping Time & Delivery Estimates

Delivery times vary depending on your location:

United Arab Emirates: 2–5 business days

GCC Countries: 5–10 business days

International Orders: 7–15 business days

Please note: Delivery times are estimates and may vary due to customs or courier delays.

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💰 Shipping Costs

Free Shipping on selected products or orders above a certain amount

Standard shipping charges are calculated at checkout based on your location

 

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📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order anytime using the provided link.

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🚫 Shipping Delays

While we aim to deliver on time, delays may occur due to:

High demand or peak seasons

Customs clearance

Courier service issues

ShopRubiva is not responsible for delays caused by third-party shipping providers.

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❗ Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by customers.

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📦 Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 3 days of delivery.
We will work with the courier to resolve the issue as quickly as possible.

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📞 Contact Us

If you have any questions about your shipment, feel free to contact us:
📧 Email: support@shoprubiva.com